Chem-Dry’s mission is helping people live healthy lives, which starts with clean carpets and a healthy home. Our proprietary hot carbonating extraction cleaning process penetrates deep into the fibers, removing an average of 98% of common household allergens from carpets and upholstery and 89% of the airborne bacteria in your home when a sanitizer is added.* Plus, our green-certified solution, The Natural®, contains no soaps or detergents so it's safe and non-toxic for your family & pets. And, Chem-Dry uses 80% less water than typical steam cleaning so carpets dry in hours instead of days, making it the safer and more convenient carpet cleaning choice.

As a Field Technician Leader, you will lead and support a team of Technicians working in disparate locations. The Field Technician Leader will ensure all jobs performed by Technicians meet or exceed Chem-Dry expectations. The Field Technician Leader is responsible for their fleet of vehicles ensuring they are clean, stocked and maintained.

Chem-Dry's mission, products and brand power enables team members to be proud of what they do, work in a safe environment and enjoy stable schedules. If you enjoy providing excellent customer service, have a sales mentality and prefer to be active in your career, apply and Join our Team!

Responsibilities:

Meet or exceed client expectations through efficient management of team expectations and day to day business execution
Technician leadership and management to include: customer service best practices, onboarding and ongoing training, promote and follow safety procedures, ensure safety procedures are executed, understand product label instructions and implement fleet management, scheduling and interviewing for new hires
Maintain fleet of vehicles ensuring: regular scheduled maintenance, cleanliness, accurate stocking requirements and key tracking
Track, order and stock appropriate product and inventory to maintain cost goals and ensure minimum day to day needs are available
Provide timely reporting as needed
Other duties as assigned

Qualifications:

Outstanding and effective team leadership skills to include training and accountability of standards
Demonstrated passion for excellent customer service
Effectively present information in one-on-one and small group situations
Previous carpet cleaning experience (preferred)
Ability to create and execute a daily/weekly/monthly organizational structure to achieve goals
Ability to execute structure within franchise requirements
Excellent ability to manage multiple tasks and maintain a positive attitude
Knowledge of and desire to learn and leverage technology
Be the subject matter expert on Chem-Dry offerings and process
Must be able to lift a minimum of 65 lbs
Must have valid driver's license and clean driving record
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Benefits:

Get paid to learn a trade
Be paid in accordance to your effort
Everywhere you go you will leave that place cleaner and healthier.
Gain experience in sales and receive top notch training by industry leaders
Get leadership experience and grow with your team.

Chem-Dry is the world’s leading upholstery and carpet cleaner as ranked by Entrepreneur Magazine for 25 years in a row as the #1 in category. With more than 3,500 locations worldwide, Chem-Dry is the world's leading carpet cleaner with nationwide coverage by locally-owned franchises.

Chem-Dry offers exciting team member opportunities who share a sense of commitment to quality home care and the use of quality home care products and advanced cleaning techniques. We offer flexible schedules, paid training and competitive pay.

Join our team!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Chem-Dry Carpet Cleaning Corporate.

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